Thank you taking the time to contact us about the wine on our order that wasn't available. You sent the Tres Picos Garnacha 2018 as a replacement. What a joyful wine, I decanted it a little while ago and have just thoroughly enjoyed the first glass. I love wines that combine intense fruit with tobacco and leather and this is definitely one of those. You really couldn't have picked me a better wine.
People are very quick to criticise (often publicly) perceived poor service and we are all too slow to thank those who provide great service. So, thank you very much, and we shall be ordering again. Not that was ever in doubt, we've been very happy with all the wines we've ordered from you over the past year.
(ME Herefordshire June 2021)
It was the first time we had attended a virtual wine tasting and it didn't disappoint. Lindsay and the Wine Poole team had the wines sent out in plenty of time, with tasting notes to match and provided all the information we needed to join via Zoom, with no hiccups.
The wines from wine producer Domaine
Boutinot were all delicious and guest Ed Fancourt was wonderfully informative with a great sense of humour so the evening (and wine) flowed very well indeed.
We are booked in for the next tasting already and cannot recommend highly enough.
(SB London March 2021)
Best thing about lockdown
We discovered Wine Poole last year near the start of lockdown 1 and were so happy with the quality of wine and the excellent service that we’ve ordered regularly ever since. The mixed cases are fab and this one is no exception.
(AF Warwick February 2021)
Great end to January!!!
Wonderful Service. Prompt Delivery. Delicious Wine. Well done Wine Poole
(RL Warwick February 2021)
Great Wine and excellent service
We are really enjoying the wine. The service from Wine Poole is fast, efficient and second to none. We really appreciate all your efforts.
(RL Warwick November 2020)
So simple, so easy. I have always found the process of ordering online with Wine Poole a great experience. The service and delivery are always reliable and above all, the wine is great!
(PH Church Crookham November 2020)
Excellent valueVery quick delivery, delicious wine and even better knowing I'm supporting a local business. Highly recommended.
(LH Warwick November 2020)
The best way to begin the weekend
Great wine, friendly chat and the opportunity to learn about a wine growing area with a rich history. We especially loved being reacquainted with the Muscadet and thought this was a wonderful way to start the weekend
(JD Warwick October 2020)
Zoom Tasting Chateau Lestrille
Thank you Wine Poole for a great Bordeaux virtual wine tasting this week. It was really interesting having Estelle, the winemaker on the call too and hearing about all her experiences and knowledge paired with Lindsay’s knowledge of the UK market. We learnt a lot and of course the wines were simply delicious! Looking forward to the next one!
(OF London September 2020)
Zoom Tasting Chateau Lestrille
Welcome to the modern world, wine tasting on Zoom. Seems a little strange but in this case we had the winemaker herself Estelle Roumage beamed in from her vineyard in Bordeaux, talking about her experiences and talking us through and tasting her wines. Hosted by Wine Poole. Fascinating. Even better, we now have four bottles of wine to drink over the weekend armed with our newfound appreciation!
(GP Warwick September 2020)
Zoom Tasting Chateau Lestrille
Say thank you for an excellent wine tasting this evening with Estelle.
Zoom Tasting Chateau Lestrille
Just a quick note to say thank you for the event tonight. Estelle was brilliant (please pass on our thanks) and she should rest assured that her English is excellent, certainly better than my GCSE French!
Covid-19 Speed Tasting
Just a quick message to say how much we enjoyed the wine tasting on Friday evening. You'd done a brilliant job of making it all socially-distanced and we felt safe and relaxed. In some ways, we preferred it to the usual tasting as there was much more time to be able to hear about the wines we were tasting and to ask questions, and there was no waiting around to try and get your wine which can sometimes happen at the busy tastings.
Thanks again for organising it, we look forward to the next one!
(HU Warwick September 2020)
Covid-19 Speed Tasting
The venue was easy to find, and it was spacious, clean, and bright. The speed tasting evening was well planned by Lindsay and Barry. As a result I felt totally comfortable with the environment and the format, with enough time to taste and find out a bit about each wine. Everything was clearly explained and despite Covid 19 restrictions the evening was entertaining, and made for a pleasant evening out with friends. In these difficult times an event to be commended and recommended.
(CH Dorridge September 2020)
Virtual Wine Tasting - Italy
Lovely relaxed evening. Enjoyed the context of the Italian regions where the wine was produced. Enjoyed trying different grapes.
(CW Warwick August 2020)
Virtual Wine Tastings
A superb evening in with wonderful company and great new insights. We thoroughly look forward to virtual wine tastings, especially now that we live much further away from Warwickshire, it’s wonderful to still be able to take part, and in the comfort of your house! We’ve really enjoyed the special stories and the diversity of the wines we've tasted so far. Seems every wine tasting we discover “a new favorite”! Thank you Wine Poole, it’s definitely a highlight of our week!” Paul and Arina, London.
(AS London July 2020)
I want to recommend Wine Poole. I joined their wine plan 2 months ago and I'm really enjoying getting my selections delivered. They really take on board your preferences and as a result you get wines matched to your taste, you can select any combination of red white or rose, how many bottles and a price range. They don't rip you off, as in you don't get just wines at the top of your specified range and delivery is free with the plan. The best thing about it is trying wines you would never have picked, and finding some real gems there. They are a lovely company to deal with too, all of their staff are really friendly and knowledgeable and they reply to any queries really quickly. Local company too so a good one to support.
(EG Warwick July 2020)
Virtual Wine Tastings
Thank you so much for the wine tasting this evening - my husband and I thoroughly enjoyed ourselves. We had no concept of how it would work via Zoom, but we found it both informative and fun too! We look forward to joining you for other wine tastings in the future
(CV Warwick June 2020)
Great service from Wine Poole. A really lovely selection of wines. Delivery was super quick too.
(SE Warwick May 2020)
I was looking for a case of reds from France to send as a gift. Not knowing where to start, Lindsay quickly provided some recommendations. Ordering online was easy and delivery quick and contactless. Great customer service and highly recommended.
(JB Kenilworth May 2020)
OUTSTANDING COMPANY AND WINE.
Excellent professional and helpful company with the personal touch with help, advice and recommendations if needed. Very clear communications and very good delivery service with EXCELLENT wine.
(DKD Warwick May 2020)
Very professional service!! the delivery driver was amazing as I'm in a new build which doesn't appear on Google maps yet the whole process of ordering and delivery was fault less and the wine box I ordered is incredible cant wait to try the rest of my wine will be ordering again very soon, very very happy with my purchase thank you all sooooo much for the work you are doing throughout all this madness again many thanks
(AMH Warwick April 2020)
Speedy & no-contact delivery, and an amazing range of beautiful reds!
(SL Warwick April 2020)
The beat discovery of the lockdown
Just wanted to say the white wine went down well so will be reordering more from you! The beat discovery of the lockdown... thank you ...
(LP Warwick April 2020)
Self Isolation Box Red
Great value, speedy delivery, can highly recommend.
(RF Warwick April 2020)
We ordered a Self Isolation Quaffing Whites + Rose box just to try some different wines and were really impressed by the selection. Service was amazing too. We will definitely order from Wine Poole again!
(NO Leamington Spa April 2020)
Husband really like this - tried to buy some more for the weekend, but clearly a lot of people agreed as none in stock. Will be on the waiting list though
(SJ Warwick April 2020)
Ordered on line great selection to choose from. Received an email to update me on arrival, delivered to my home, called from outside the house so i could pick it up whilst observing social distancing.
(CR Warwick April 2020)
The case arrived on time and the gentleman who delivered it could not have been more courteous.
(RH Warwick April 2020)
Just want to let you know how pleased I am with the service I have received from Wine Poole.I have recently placed two orders and am delighted with the wines that you have sent me. I will certainly be ordering again in the future.
(MA April 2020)
Well done Wine Poole
My regular supplier cancelled my order due to the coronavirus. This was a gift to my son who lives in CV34. Winepoole stepped in and were excellent making the delivery free of charge. Thank you for that.
(PC March 2020)
Wine Tasting At The Old Shire Hall, Warwick - 25 April 2017
We attended a tutored wine tasting evening by the local wine supplier, Wine Poole. The event was held at The Old Shire Hall. A range of wines, selected and provided by Wine Poole had been food-matched to a 3 course meal. The broad wine knowledge of Wine Poole together with the deep knowledge of the wine maker from the Spanish winery (Bodegas Pinord) who was also present, was shared in a relaxed way which was not only of interest to the wine hobbyists but also to those with a more casual interest in wine.
The wines were very good indeed, but what made the evening even better was the venue. If anyone is looking for a special venue with a difference, this is it. The Old Shire Hall is steeped in history. This can be readily seen throughout the building, which has been sympathetically renovated recently. We were a small group which suited one of the smaller rooms in the building. They have a range of rooms to cater for all events large to small. Food and Service were excellent, reacting flexibly to the needs of the tasting and discussion.
All in all, great food, great wine at a great venue, all brought together with great skill and organisation. I can recommend this venue for those looking for something a little more sophisticated.
(FB Banbury April 2017)
We wanted to say a huge thank you for everything you did on our big day - everyone commented on how professional you were and we are so grateful it all went off without a hitch.
(NG London / Warwick October 2016)
Just a note to say thank you again for the wine tasting prior to our wedding. All the wines went down very well. Also a special thanks for our bottle of bubbly. We're saving it for our first Christmas as a married couple.
(SI Banbury October 2016)
(RJ Bedworth March 2016)
Great service with prompt delivery. Will definitely use Wine Poole again...
(JJ Glasgow February 2016)
(AW Burnham-on-Sea February 2016)
Great wine, great service and the packaging is the best I have ever seen you could have kicked the box all the way from Warwick and never spilled a drop.
(AC Halifax December 2015)
Have not tasted any of these wines yet as they are being held in reserve. The packaging was superb and delivery was swift, what more can you say or ask for. The wine selection on this site is great.
(AW Burnham-on-Sea Oct 2015)
Staff telephoned to confirm our wine choice within 24 hours. Excellent delivery time, packaging amazing-individual air-bags around each bottle ensured against breakages and also helped temperature control. Would certainly use Wine Poole again.
(KE Flintshire Aug 2015)
Since meeting them at Leamington Food & Drink Festival several years ago, Wine Poole have played a key role in my wine education. They offer a great variety of wines across a range of prices, all of which are of a high quality. We've honestly never had a bad bottle from them. If you're looking to broaden your horizons and expand your repertoire of favourite wines, you'd have to try very hard to find a better supplier than Wine Poole.
(DW Leamington Spa May 2015)
Great service from Wine Poole. Would highly recommend.
(NR Dalkeith January 2015)
Hi there, you weren't able to supply me with Beau Chene, so you made me up a mixed case. I am very very impressed with what you sent me and will order some more as soon as my liver gives me permission. Thank you.
(JE, Teddington Oct 2014)
We were so impressed by your and Barry's calm and professional approach, smooth and efficient organisation, endless patience and complete discretion, not only on the evening but throughout the whole planning process. Your staff were just as friendly, polite, helpful and discreet and we would be more than happy to recommend Wine Poole to anyone arranging a party or similar event, large or small.
Best wishes and thanks again for all your tremendous help and advice through what could otherwise have been a much more stressful time!
(NK Stratford Upon Avon Aug 2014)
Wine received this morning and delivered by the same person as the previous order. All bottles in tact , your package is first rate , case within a case , excellent protection. Your service throughout has been exceptional.
(RA Chorley June 2014)
We have used Wine Poole for the past few years. Each time Lindsay provides us with a wonderful selection of wines that meet our requirements and it’s always done with a friendly and prompt service.
We have always been pleased with the level of service that has been provided by Lindsay and her team and will continue to use them in the future.
(Emmerson Press Kenilworth Jan 2014)
We use Wine Poole every time for wine and port gifts for customers.. The quality is superb and we know that our customers are getting the best product, service and advice !!!!
(LH Warwick Jan 2014)
I would like to thanks you and your team very much for the wonderful support given to make my son and new daughter in law’s wedding so special. Your wine supply for the Italian themed event was excellent, and we enjoyed the tasting and choosing of them very much!
We first met at a wedding fair in 2012 where your professional and helpful manner impressed and persuaded us to change from our original plans to engage your services.
Our decision was reinforced as the best made after your support for a prestigious event staged by my charity at the House of Lords, not only saved precious funds, but also provided excellent quality wines for a large number of professional guests. You dealt with fairly difficult logistics very swiftly and easily.
Your obvious knowledge of wines coupled with such a professional service always, (all at a very reasonable cost), really makes such a difference.
I would thoroughly recommend anyone who is staging and event of any kind to come to you for the best!
(JL Balsall Common July 2013)
Thank you so much Lindsay and Barry for supplying drinks for our wedding, the service you provided was exactly what we were looking for. Since we live aboard we needed a hassle free way of sourcing the drinks and bar for our big day, and you made our lives in the lead up and during the wedding much easier. We wanted our special day to be a relaxed and happy occasion, with good quality wine that would be a pleasure to drink. You supplied great tasting, reasonably priced wines, and provided a friendly and professional bar service, ensuring the whole day went well and glasses were always full. We couldn't be more pleased with they way the day turned out, you ensured we got everything we wanted, and our guests were very happy and relaxed (and quite tipsy)! I know we couldn't have found such terrific wines at such a great price by ourselves, so we are very happy we chose you! We will definitely recommend you in the future. Thank you very much.
(HF Sweden July 2013)
Tinpot Hut is an excellent wine that is not available the supermarkets. This is the first time I have ordered this particular wine online and I cannot fault the service from Wine Poole. Certainly NOT a tinpot supplier! I will be back for more!
(LL Stowmarket July 2013)
Wine Poole are supplying red and white wine, cava, soft drinks and glasses for a series of receptions we are organising this year (three to date). We’ve been very happy with the wine but the service is what really makes the difference with Wine Poole. Deliveries and collections are always at the agreed times, and Lindsay is very helpful with advice on wines and quantities. For our most recent event (120 guests) Lindsay voluntarily helped to organise the wine and drinks service remaining totally cool and unflappable throughout. What a professional service! I thoroughly recommend using Wine Poole.
Wine Poole supplied the wine and champagne for our wedding. The service and the wine was exceptional. We had access to a wide range of wines that were suggested to match our menu, samples were made available at short notice and advice was always on hand.
Wine was delivered on time and with a smile.
Exceptional from the first glass of champagne to last glass of red wine.
(PC London Jan 2013)
Thank you for a excellent talk as our guest speaker. Although there were fifty plus members on the evening. You captivated the audience, all the way to the end after eight excellent tasting wines! With a most interesting and informative talk about Spanish wines.
I received such positive feed back after the talk, we have booked you for another tasting this coming season. Very few speakers achieve this status. Well done and thank you once again.
(Chairman Knowle and Dorridge Wine Society July 2012)
(MW Leamington Spa June 2012)
Having enjoyed Nieto Malbec at a local restaurant we order it from Wine Poole’s website. The wine arrived a few days later, but unfortunately two of the six bottles were broken. I phoned and spoke to the owner, who apologised and after confirming the breakage with the courier, despatched two replacement bottles the same day, whilst keeping me fully informed by email. The wine is delicious and the customer service excellent.
(AD Ixworth June 2012)
Just wanted to say thanks for the excellent customer service, which is rare for me to do.
Credit where it's due.
(RB June 2012)
I ordered a case of wine online as a gift, forgot to indicate that I was the sender, and contacted Wine Poole by phone. Without fuss, and with friendly courtesy, the representative arranged to enclose the short message that I then sent by email. (Subsequently I was told by the recipient's PA that she had never seen him 'so excited and amazed' when opening a gift of wine. This one is clearly a favourite.)
(JH Lincolnshire September 2011)
The wine was very good - as I expected. The service was particularly reassuring. It was a real pleasure to receive personal attention from one of the owners as opposed to a pushy youth at a call centre desk, as is often the case from the two or three 'big boys' who are engaged in this type of business.
(DJ Merseyside August 2011)
Just a short line to say I was delighted with the wine & your service.
(PE Hemel Hempstead August 2011)
This is just a short note to say a very big thank you for all your advice and exceptional service.
(AN Warwick April 2011)
Just received my first order from Wine Poole. Price and service were excellent. Driver even called to ask where he should leave the box.
Will definitely be coming back for more.
(MG London February 2011)
I was very impressed with the knowledge, expertise and exceptional service given by Lindsay in assisting my Christmas orders for clients, she certainly made my life easier and would not hesitate in recommending Wine Poole to all my friends.
(DW PR Company, London January 2011)
Service is very important and so is what a company does when things go wrong which is when you really find out if they believe in customer service. When I had courier issues re the delivery Lindsay from Wine Poole was very polite and efficient in assisting its resolution with the phone being answered in a few rings and promises of call backs always being kept. An excellent example of how to treat customers and deal with issues.
(JG Yorkshire October 2010)
Service is friendly and I was well advised to try Fault Line Sauvignon Blanc 2008 - it is very good and while Bishops Leap remains my favourite, this one is also delicious and less expensive. Delivery was efficient.
(HL West Sussex July 2010)
Thanks so much for the personal service regarding my wine order - such a great wealth of knowledge to help make sure I have the right wine for the right occassion/meal.
(KR Leamington Spa December 2010)
I approached Lindsay to recommend and supply wine to accompany the various courses of a dinner party I was holding to celebrate my 30th birthday. Having provided Lindsay with the menu her response was, as always, prompt and helpful; enabling me to shortlist some suitable wines to match the food. In order to finalise my choices, Lindsay arranged for me to taste some of her recommendations, and so decide upon the wines I enjoyed the most. The response on the night was superb...I had purchased the wine on a sale or return basis - but there was little to return!"
(HS Warwick June 2010)
I have bought wine from this company on a number of occasions. At all times I have found the wine information to be comprehensive and the service to be professional and efficient, and therefore can highly recommend "Wine Poole". Great website-well done!!
We've been buying from Wine Poole since the company started - and we've never been disappointed by the quality of the wines. Whether it's everyday drinking or a case for a special occasion, the advice and selections have been fantastic.
(JD Warwick Nov 2009)